Job Introduction
Join ESS as a Branch Assistant – A Role Full of Variety!
Are you someone who thrives in a fast-paced, hands-on environment and enjoys a role where no two days are the same? As a Branch Assistant at ESS, you'll be an all-rounder, getting involved in every aspect of the branch’s operations.
From assisting customers face-to-face, over the phone, and via email, to processing orders and handling returns, you’ll be right at the heart of the action. One moment, you could be on the trade counter, helping customers find the right equipment; the next, you might be testing and inspecting products or even out on the road, delivering and collecting equipment.
If you love variety, problem-solving, and working as part of a great team, this role is for you!
- Be the first point of contact for customers and colleagues alike
- Responsible for appropriate branch presentation
- Ensure all kit is stored correctly and easily accessible
- Ensure vehicles are always loaded safely and in line with company procedures
- Carry out daily compliance and H&S checks, as directed
- Assist and attend stock takes as required
- Cover deliveries and collections when essential to business demands
- You enjoy meeting people and can demonstrate what great customer service looks like
- A real team player with a genuine desire to help
- Comfortable working at pace in a busy environment
- An interest in tools/machinery
- Some basic knowledge of how equipment works and/or be keen to learn and widen your own expertise
- Basic knowledge and understanding of safety in the workplace
- Full driving licence with good knowledge of the local area
- Competitive salary
- Salary sacrifice pension
- 25 days holiday, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline – free joining