General Assistant

Job Introduction

About the Role

Groundforce is the market leading rental provider of excavation support, providing specialist equipment to customers worldwide. Provide full support to your line manager delivering excellent service, ensuring all depot transactions are completed safely, timely, efficiently, accurately and in line with company policies/procedures/processes and customer requirements to meet the overall objectives of the business.

Furthermore inspect, service and maintain Groundforce equipment and depot assets to specified quality standards, as set down by the company.

Key Responsibilities 

• Working in the Depot under instructions from the Depot Foreman/Leadinghand to ensure equipment is ready for hire 
• Liaise with your line manager, to agree and understand our customers’ requirements and ensure that the highest level of service is maintained 
• Drive counterbalance or multi-directional forklift trucks to load/unload vehicles and move, prepare and store equipment (full in-house training will be provided) 
• Pick/return/scan equipment accurately and identify stock overages/shortages 
• Load and unload equipment correctly and safely 
• Use pressure washer to clean equipment 
• Inspect, service and repair specified hire equipment and depot assets 
• Use of pneumatic/electrical hand tools (full in-house training will be provided) 
• Keep up to date and accurate service/inspection records at all times 
• Identify and record damage of out of service equipment 
• Ensure stock levels are accurately maintained and quality of equipment is kept in line with company standards 
• Have a positive attitude towards Health, Safety and the Environment, reporting any issues to your supervisor 
• Ensure the depot is maintained to a high standard, keeping it clean and tidy 
• Occasionally drive the depot van as deemed necessary 
• When considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the business 

What We’re Looking For 

• Ability to complete records and paperwork accurately is essential 
• Capability to use scanners, PDA’s, tablets and computers 
• A reasonable level of fitness is required 
• To be flexible, trustworthy and reliable and have excellent time keeping skills is essential
• Valid full clean driving licence and access to own mode of transport
• Customer service experience advantageous
• Knowledge of shoring commercial operations advantageous
• Working knowledge of construction/housing/civil engineering industry advantageous 
• Knowledge of shoring and/or the hire industry advantageous

 What We Can Offer You

• Competitive salary
• Mon-Fri only, no weekends
• Bank Holidays automatically off
• Closed between Christmas and New Year
• 25 days holiday, plus bank holidays
• Great work life balance
• Additional holiday purchase scheme
• Salary sacrifice pension
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Recommend a friend scheme
• Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline – free joining

A Little Bit About Us 

Groundforce is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, we offer comprehensive shoring and related services.

Operating under the Groundforce banner, we provide a wide range of solutions, including shoring, piling, construction training, temporary bridging, and more. Our goal is to be the convenient one-stop shop for "total solutions" in the construction and civil engineering industry.

 At Groundforce, we pride ourselves on our divisions, including Groundforce Shorco, Piletec, Mr Cropper, Stopper Specialists, Groundforce Bridge, and Groundforce Training Services. We continually invest in acquiring associated businesses to enhance our product portfolio and offer reliable and high-quality equipment for our customers. 

Excellence is our priority. We hold ISO 9001, 14001, and OHSAS 18001 certifications, demonstrating our commitment to quality, environmental stewardship, and safety. 

Join Groundforce, where we deliver exceptional support, innovative solutions, and outstanding customer service. Apply today and be part of our team that takes pride in our industry-leading position. 

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.