Hire Controller (9 Month Contract)

Job Introduction

This is an excellent opportunity for a confident and organised team player to join us as a Hire Controller at our Worksop depot. This is a fast-paced, office-based role where you’ll play a key part in delivering great service to our customers. You’ll be responsible for processing hire requests, coordinating with our depots and transport team, and ensuring equipment is delivered on time and to specification.

This role is ideal for someone who thrives in a busy environment, enjoys working with people, and takes pride in getting the details right.

Please be aware this vacancy is for a 9-month fixed term contract

Key Responsibilities 

• Liaise with potential and existing clients, offering services and providing quotations 
• Ensure all administration is always up to date
• Act as the main point of contact for customers, ensuring all queries are dealt with in a timely manner
• Operate as a link between the Sales and Operational functions whilst coordinating hires
• Coordinate equipment deliveries and collections with transport and depot teams
• Monitor equipment availability and manage scheduling to meet customer demand
• Update and maintain accurate hire records, including hire extensions and off-hires
• Assist with resolving equipment or service issues promptly and professionally

What we’re Looking For

• Must have experience in sales or customer service
• Excellent communication skills, both face to face and on the phone
• Customer focused approach
• Excellent attention to detail
• Good IT skills and familiarity with the Microsoft Office suite
• Knowledge of the hire industry would be beneficial, however full training will be provided on our products
• Strong organisational skills with the ability to prioritise workload under pressure
• A proactive approach to identifying and solving problems
• Ability to work effectively as part of a team and independently when required

What We Can Offer You 

• Competitive salary
• Salary sacrifice pension
• 25 days holiday, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary 
• Share save scheme 
• Eye care vouchers
• Recommend a friend scheme 
• Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme 
• Long service recognition 
• My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline – free joining

A Little Bit About Us

TPA Portable Roadways is one of Europe’s leading and fastest growing providers of temporary access solutions. Our teams support the essential industries defining Britain’s future, including key Government infrastructure projects, transmission, power, renewable energy, water, rail, and construction. When you join us, you’re not just starting a job; you’re helping to build and maintain the infrastructure that shapes the nation’s future.

Our roles are hands on, varied and genuinely meaningful. You’ll help deliver adaptable access systems for major national projects, working with equipment designed for challenging environments. Safety, training, and support are built into everything we do, giving you the confidence to grow and succeed.

We’re trusted by industry leaders for our quality, innovation unrivalled service, and commitment to sustainability. Our products and services ensure site operations are safe, designed to protect natural environments and ensure our customers projects stay ‘on track’.  

If you want a career where your work matters, that provides you with a platform to develop new skills and contribute to projects that power and connect communities, TPA is the place to build your future.

Explore our opportunities and join a team proud to support Britain’s infrastructure.

TPA is proud member of the Vp group of companies, Vp plc is an equal opportunities employer. We believe a diverse workforce strengthens our business, and we recruit based on skills and experience.