Job Introduction
About The Role
Working with the Business Development Manager (BDM), your main responsibility is to increase company revenue and profitability in line with agreed KPI’s and business plans. Your area of focus will be to support the Test Measurement and Inspection (TMI) BDMs with increasing customer contact, engagement and satisfaction.
Key Responsibilities
- Generate spend from dormant and new business accounts through telephone and email communication
- Be proactive and confident in generating business from cold leads
- Take a proactive approach to growing existing customers via focused projects
- Manage all new customers to ensure a consistent customer journey and “on-boarding”
- Deliver high level of customer care in line with customer SLA’s
- Ensure the CRM system is kept up to date with activity at all times and data is transferred from the Business Operations system
- Administer the Sales enquiry and ordering process
- Coordinate customers’ product calibration process
- Build and maintain positive, professional relationships throughout different levels of the company
- Work closely with the Marketing Team and support all TMI campaigns and Marketing activity
- Promote change positively and assist in embedding new concepts
What We’re Looking For
- Highly organised
- Possess and excellent telephone manner
- Ability to work accurately, at pace
- Excellent communications skills
- Positive ‘can do’ attitude
- Highly driven and motivated
- Excellent relationship builder
- Intermediate IT skills, including the ability to analyse data
- Conscientious Team Player
What We Can Offer You
- Competitive salary
- Competitive annual bonus scheme
- Salary sacrifice pension
- 25 days holiday, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.
As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.
At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.
Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
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