Leadinghand

Job Introduction

About the Role

Groundforce is the market leading rental provider of excavation support, providing specialist equipment to customers worldwide. Reporting to the Depot Foreman, assisting them in delivering excellent service, ensuring all depot transactions are completed safely, timely, efficiently, accurately and in line with company policies/procedures/processes and customer requirements to meet the overall objectives of the business. Through the effective management of all resources available to you, ensure that customer service is maintained at the highest levels whilst maintaining high standards of Health, Safety and Environmental management. Deputise for the Depot Foreman in their absence.

Key Responsibilities

• Working in the Depot under instructions from the Depot Foreman to make equipment ready for hire
• Liaise with the Depot Foreman, to agree and understand our customers’ requirements and ensure that the highest level of service is maintained
• Responsibility for assisting with the running of the depot, to ensure equipment is made ready timely for hire. In the absence of the Depot Foreman assume overall responsibility for the depot undertaking the associated Depot Foreman duties.
• Supervise the depot team on a daily basis giving instructions on workload and tasks to be carried out
• Ensure as far as is reasonably practicable, a safe working environment for the team. Have a proactive attitude towards Health, Safety and Environment reporting of any issues to ensure the depot operates within the legislation and in accordance with company policies and procedures  
• Maintain effective cost control of stock and assets within the depot reducing Company costs where practical
• Ensure stock levels are accurately maintained and quality of equipment is kept in line with company quality standards
• Ensure the depot is secure at all times
• Drive counter-balance or multi-directional forklift trucks to load/unload vehicles, move, prepare and store equipment (full in-house training will be provided)
• Pick/return/scan equipment accurately and identify stock overages/shortages
• Ensure equipment is loaded and unloaded correctly and safely
• Inspect, service and repair specified hire equipment and depot assets in line with level of competency, to company procedures ensuring company policies and processes are followed
• Use of pneumatic/electrical hand tools (full in-house training will be provided)
• Keep up to date and accurate service/inspection records at all times
• Identify and record damage of out of service equipment
• Maintain the depot to a high standard keeping clean and tidy at all times
• Occasionally drive the depot van as deemed necessary
• When considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the business

What We’re Looking For

• Customer service experience
• Ability to complete records & paperwork accurately is essential 
• To be computer literate and able to use Excel, Word and ELearning
• Knowledge of how to scanners, PDA’s, tablets
• To be flexible, trustworthy and reliable and have excellent time keeping skills is essential
• Good awareness of Environment, Health and Safety in the work place with a proactive approach to the management thereof (full in house training will be provided)
• A reasonable level of fitness is required
• Valid full clean driving licence

Preferable skills:

• Supervisor experience of managing an operations team would be advantageous but not essential
• Able to read & understand engineering drawings
• Knowledge of shoring commercial operations 
• Working knowledge of any shoring/construction/housing/civil engineering or hire industry advantageous
• Knowledge of shoring/hire industry
• Qualified to at least IOSH Leading Safely level or similar (full in-house training will be provided)

What We Can Offer You 

• Salary sacrifice pension
• 25 days holiday, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary 
• Share save scheme 
• Eye care vouchers
• Recommend a friend scheme 
• Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme 
• Long service recognition 
• My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Employee Assistance Programme
• Virtual GP Service
• Will Writing & Funeral Concierge Service
• Regit Assist 24/7 accident helpline – free joining

A Little Bit About Us 

Groundforce is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, we offer comprehensive shoring and related services.

Operating under the Groundforce banner, we provide a wide range of solutions, including shoring, piling, construction training, temporary bridging, and more. Our goal is to be the convenient one-stop shop for "total solutions" in the construction and civil engineering industry.

At Groundforce, we pride ourselves on our divisions, including Groundforce Shorco & Piletec, Stopper Specialists, Groundforce Bridge, and Groundforce Training Services. We continually invest in acquiring associated businesses to enhance our product portfolio and offer reliable and high-quality equipment for our customers.

Excellence is our priority. We hold ISO 9001, 14001, and OHSAS 18001 certifications, demonstrating our commitment to quality, environmental stewardship, and safety.

Join Groundforce, where we deliver exceptional support, innovative solutions, and outstanding customer service. Apply today and be part of our team that takes pride in our industry-leading position.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.