Job Introduction
About the Role
This is an exciting opportunity for an On-Site Technician to join our growing ESS business and look after our equipment around the South of England. This role is perfect for someone looking for some variety in their work where each day will be very different as you attend locations around a predefined area and work on a wide range of our products that require electronic or mechanical repair works.
Candidates must be within reasonable commuting distance of our Rainham (London), Heathrow or Southampton branches.
Key Responsibilities
- Working as an On-Site Technician, you will maintain, service and repair equipment whilst at our customers’ sites.
- Ensure our customers have equipment that has as little down time as possible.
- As the face of ESS, you will understand the importance of service level agreements.
- Deal with any queries in a timely and professional manner
- Be available and respond to duties, which may fall outside your normal working hours (e.g., call out and stand by)
- Ensure that customer equipment is serviced and repaired to a high standard, in accordance with manufacturer guidelines, both on and off site
- Ensure the correct and safe use of all tools supplied by the company
- Participate in stock checks as and when required
- Ensure all service reports are completed within 48hrs of completion of job, including reporting on spares used.
- To Ensure as Far as Is Reasonably Practicable, Health & Safety for you and those around you
- When it is considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the business.
What we’re looking for
- An electronic, mechanical or engineering background is required
- Knowledge of survey / safety industry desirable but not essential
- Experience of communicating with customers on a face-to-face basis
- Valid driving licence essential
- Manufacturer training desirable but not essential – ESS will provide where required
- Confident in communicating difficult messages to people of all levels, both customers and stakeholders
- Happy to work alone and be responsible for personal health and safety
What We Can Offer You
- Competitive salary
- Competitive annual bonus scheme
- Salary sacrifice pension
- 25 days holiday, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.
As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.
At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.
Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.