Credit Control Team Leader

Job Introduction

We are currently looking to appoint a Credit Control Team Leader in our head office SSC finance team in Long Eaton.   As Team Leader you will provide day to day support for the credit controllers in the team and monitor daily workflow paths, ensuring targets are achieved.

This position requires an experienced credit controller who will be capable of managing the daily operations of the credit control team, driving cash collection, reducing aged debt, and managing high-risk accounts. Leading, mentoring, and training staff while acting as the first point of escalation for complex disputes whilst also ensuring a professional and high level of customer service at all times.    

What We’re Looking For 

• Team Leadership & Performance - Motivate, coach, and supervise the credit control team to achieve daily, weekly, and monthly cash collection targets
• Performance Management - Conduct performance reviews, set KPIs, and manage training needs
• Escalated Query Resolution: Act as the primary point of contact for complex, high-value customer disputes and contentious payment issues
• Debtor Management & Reporting - Monitor the aged debt profile, perform risk assessments, and produce reports on cash flow and collection performance
• Process Improvement - Develop and implement efficient debt collection strategies and ensure compliance with Provision 29
• Relationship Management – Build, strengthen, and maintain relationships with both internal stakeholders and external clients

What We Can Offer You 

• Salary sacrifice pension
• Monday – Friday (No weekend work!)
• 25 days holiday, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary 
• Share save scheme 
• Eye care vouchers
• Recommend a friend scheme 
• Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme 
• Long service recognition 
• My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Employee Assistance Programme
• Virtual GP Service
• Will Writing & Funeral Concierge Service
• Regit Assist 24/7 accident helpline – free joining

A Little Bit About Us 

Established in 1954, Vp plc has evolved into a dynamic group of companies with expertise in equipment rental. Our organisation encompasses eleven prominent operating divisions: Airpac Rentals, Brandon Hire Station, Hire Station, MEP Hire, ESS, Groundforce, TPA, Torrent Trackside, Vp Rail, UK Forks and CPH.

Across these divisions, we proudly provide an extensive range of specialist products and comprehensive services tailored to various industries. Our offerings cater to diverse sectors such as construction, civil engineering, rail, water, oil and gas, outdoor events, and housebuilding.

With a rich history and a commitment to excellence, Vp plc is your trusted partner for all your equipment rental needs.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.